Senn Delaney “a Heidrick & Struggles Company” Interviews Proximus CEO

Senn Delaney sat down with Dominique Leory, CEO of Proximus (formerly Belgacom), to discuss the key objectives she had when she became CEO. One of the top priorities Dominique Leroy had was to restore profitability and growth to the company. This required transforming the culture to foster growth from a risk avoidance culture to a culture that was transparent, collaborative and customer-centric.

The following is an excerpt from the interview: “Trying to create a team from a bunch of individuals was quite a challenge — get­ting to know each other better and trust each other more. We also had to define the common vision and a strategy that was agreed upon, shared and which could be transparently communicated to the rest of the com­pany. That took time, meetings, coaching and feedback.  It is not an easy process, but when you get there, it’s really powerful.”

The full video interview is published on Senn Delaney’s website. View the full video.