Heidrick & Struggles : Leadership Development, Culture, And Trust: The CEO Of WAPA On The Critical Levers Of Business Performance

In this podcast, Heidrick & Struggles’ Ed Manfre speaks with Mark A. Gabriel, CEO and administrator of WAPA, the Western Area Power Administration, about the importance of leadership and culture as critical levers of business performance.

Gabriel discusses some of the activities and initiatives he has implemented with respect to leadership development, culture, and innovation; shares some personal definitions of leadership and trust; and offers three pieces of advice for leaders looking to improve their company culture.

Some questions answered in this episode include the following:

• You often underscore the importance of leadership and culture as critical levers for business performance. Where did that connection start for you and how has it been nurtured through your career?
• You continuously refine and communicate the strategic importance of your industry in the world. Can you share with us what you see as the strategic purpose of your industry and its impact on the world?
• From a leadership and culture standpoint, would you talk about the dynamics that you witnessed when you took on the new role at WAPA?
• Can you talk to us a bit about some of the activities and initiatives that you've implemented with respect to leadership development, culture, and, particularly, innovation?
• If one of your peer CEOs came to you and said, “Mark, I have to be a better leader and I want to improve my culture. Where do I start?” What would be your elevator pitch to him or her?

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