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Heidrick & Struggles: Chief people officer of 2030: Building a tool kit to get from here to there

HR leaders are well into an evolution of their roles, from back-office operational specialists to full strategic partners. They are grappling with transformation in ways large and small every day—in their role, in their function, in their organization, and in the wider world. The Covid-19 pandemic kick-started the pace of change, but volatility since, including geopolitical and economic volatility, new workforce expectations, new stakeholder expectations, and step changes in digital tools—most notably AI—means that change hasn’t slowed. Chief people officers (CPOs) are having to reinvent both themselves and their functions in real time.

This evolution has created an inherent tension in HR. 

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