Senn Delaney "a Heidrick & Struggles Company" Interviews Methodist Le Bonheur’s SVP of Human Resources

Senn Delaney sat down with Carol Ross-Spang, senior vice-president of Human Resources at Methodist Le Bonheur, to discuss the important the role HR plays in leading culture changes in an organization. She describes using HR systems and culture to drive performance and results. An outcome of the cultural transformation, she has seen improvement on all fronts from employee engagement, patient satisfaction and quality of outcomes.

The full video interview is published on Senn Delaney’s website. View the full interview.